Neighbourhood warden

Entry Requirements:

You can get into this job through:

• an apprenticeship
• volunteering
• working towards this role
• applying directly

Entry requirements:

Entry requirements:

Apprenticeship

You could apply for a place on a Community Safety Adviser Level 3 Advanced Apprenticeship, or an Anti-Social Behaviour and Community Safety Officer Higher Apprenticeship.

These can take between 1 and 2 years to complete, and are a mix of learning on the job and study with a training provider.

Entry requirements:

• 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
• 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

Work

You might be able to join an organisation and work your way into this role through training or promotion. Typical employers include housing associations, local authorities and security companies.

Volunteering

You could search Do-it for volunteering opportunities where you could develop the skills needed to apply for a job as a neighbourhood warden.

Opportunities may be offered by your local council or other organisations working with people with issues like homelessness, substance misuse, or anti-social behaviour.

DirectApplication

You could apply directly for jobs as a neighbourhood warden. Employers will expect you to have a good general standard of education, and some may look for GCSEs in English and maths. Experience of working with the public will be very useful.

Employers will often focus on your personal qualities and people skills. It may be an advantage to have a clear understanding of the issues faced by the community you'll be working in.

You'll usually have induction training, lasting around 12 weeks, while you get to know your area and the issues you might face.

Required Skills:

Digital skills : to be able to carry out basic tasks on a computer or hand-held device

Skills:

• knowledge of public safety and security
• patience and the ability to remain calm in stressful situations
• the ability to work well with others
• customer service skills
• active listening skills
• to be flexible and open to change
• physical fitness and endurance
• excellent verbal communication skills
• concentration skills
• to be thorough and pay attention to detail
• leadership skills
• the ability to accept criticism and work well under pressure
• knowledge of English language
• the ability to monitor your own performance and that of your colleagues
• thinking and reasoning skills
• the ability to read English
• knowledge of psychology
• the ability to think clearly using logic and reasoning
• excellent written communication skills
• knowledge of teaching and the ability to design courses

What you'll do:

Neighbourhood wardens work in local communities to reduce anti-social behaviour.

As a neighbourhood warden, you could:

• respond to anti-social behaviour incidents and report crimes
• issue fixed penalty notices for littering, graffiti and dog fouling
• support older and vulnerable people in the area
• attend residents' meetings and take part in community activities
• make sure empty properties are safe and secure, and report environmental problems
• share information with agencies like the police, community groups, social landlords and tenants’ associations

Location : You could work in the community.
Uniform : You may need to wear a uniform.

Salary:

Starter : £21,000
Experienced : £32,000

These figures are a guide

Working hours:

40 - 42 hours a week

Working Pattern is evenings / weekends / bank holidays on a rota

Career Path:

With experience and training, you could become a senior warden or warden co-ordinator.

You could also apply for positions, such as:

• housing officer
• civil enforcement officer
• accommodation warden
• community development worker

You may be able to join the police service.