Civil enforcement officer

Entry Requirements:

You can get into this job by applying directly.

Entry requirements:

Entry requirements:

Entry requirements:

DirectApplication

There are no set qualifications to become a civil enforcement officer.

Experience of working in a customer service role is highly valued and could help you get into this job.

Once you start work, your employer will provide training. This will cover subjects like:

• parking enforcement policy
• traffic regulations
• evidence collection
• permits, waivers and exemptions

Required Skills:

Digital skills : to be able to carry out basic tasks on a computer or hand-held device

Skills:

• to be thorough and pay attention to detail
• the ability to understand people’s reactions
• excellent verbal communication skills
• the ability to work on your own
• patience and the ability to remain calm in stressful situations
• knowledge of public safety and security
• the ability to accept criticism and work well under pressure
• legal knowledge including court procedures and government regulations
• knowledge of English language
• to be flexible and open to change
• knowledge of computer operating systems, hardware and software
• thinking and reasoning skills
• the ability to monitor your own performance and that of your colleagues
• knowledge of teaching and the ability to design courses
• active listening skills
• the ability to think clearly using logic and reasoning
• the ability to read English
• physical skills like movement, coordination, dexterity and grace
• concentration skills
• the ability to work well with your hands

What you'll do:

Civil enforcement officers make sure drivers follow parking regulations on public streets and in car parks.

As a civil enforcement officer, you'll:

• patrol streets and car parks and check parking tickets
• advise the public on local parking rules and facilities
• take details and pictures of incorrectly parked vehicles and issue Penalty Charge Notices (PCNs)
• report faults with parking meters and damage to road signs
• attend court or a tribunal if a parking ticket is being disputed
• work with police community support officers and the police to report crimes or anti-social behaviour

Location : You could work at a car park or on the streets.
Environment : Your working environment may be outdoors in all weathers and physically and emotionally demanding.
Uniform : You may need to wear a uniform.

Salary:

Starter : £20,000
Experienced : £28,000

These figures are a guide

Working hours:

37 - 42 hours a week

Working Pattern is evenings / weekends / bank holidays on a rota

Career Path:

With experience and further training you could become a:

• senior enforcement officer
• team supervisor
• parking manager