Digital delivery manager

Entry Requirements:

You can get into this job through:

• a university course
• an apprenticeship
• working towards this role

University

You can do a degree or postgraduate course in a subject like:

• computing
• information systems
• business management

You could do a postgraduate course in project management. It may help you understand what you need to be a delivery manager and learn some of the important skills.

Entry requirements:

• 2 to 3 A levels, or equivalent, for a degree
• a degree in a relevant subject for postgraduate study

Entry requirements:

Apprenticeship

You could start by doing a Digital Product Manager Level 4 Higher Apprenticeship.

Depending on your experience and qualifications, you could also do a:

• Digital and Technology Solutions Professional Level 6 Degree Apprenticeship
• Digital and Technology Solutions Specialist Level 7 Degree Apprenticeship

After completing your apprenticeship, you'll need to get experience of working in digital delivery teams before getting a job as a delivery manager.

Entry requirements:

• 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

Work

You can start in project management or customer experience management and move into digital delivery by learning on the job.

Most employers will expect you to have experience of:

• digital projects and products
• content management systems (CMS)
• search engine optimisation (SEO)
• data analytics
• user experience (UX) design or research
• agile project management , such as Scrum, Kanban and Lean
• managing teams

Required Skills:

Digital skills : to have a thorough understanding of computer systems and applications

Skills:

• knowledge of computer operating systems, hardware and software
• to be thorough and pay attention to detail
• customer service skills
• the ability to use your initiative
• the ability to work well with others
• maths knowledge
• excellent verbal communication skills
• analytical thinking skills
• to be flexible and open to change
• the ability to monitor your own performance and that of your colleagues
• the ability to think clearly using logic and reasoning
• business management skills
• thinking and reasoning skills
• the ability to read English
• active listening skills
• excellent written communication skills
• knowledge of human resources and employment law
• knowledge of engineering science and technology
• concentration skills
• a good memory

What you'll do:

Digital delivery managers are responsible for the performance of a team and the digital products and services they produce.

You will use agile project management  to make sure your team works together and communicates well.

In your role you could:

• manage and motivate your teams
• work closely with the product manager
• decide what your project needs and plan the work
• manage your team's workload so that they can work without disruption
• build relationships with stakeholders and senior managers
• coach team members so that they can learn and improve
• overcome problems to get work done
• evaluate feedback to improve the service
• manage budgets

Location : You could work in an office or from home.

Salary:

Starter : £34,000
Experienced : £70,000

These figures are a guide

Working hours:

37 - 40 hours a week

Working Pattern is evenings occasionally

Career Path:

With experience, you could become a senior manager responsible for several products or services.

You could also become self-employed or work as a consultant.