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Quality assurance manager

Quality assurance managers make sure a company's products and services meet and maintain set standards.

Average annual salary

£23,000 to £55,000

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Entry Requirements:

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • applying directly

University

You could do a degree or postgraduate qualification in:

  • production management
  • business studies
  • human resources management
  • business administration

You may need a degree that is specific to the industry you want to work in, like:

  • science
  • construction
  • engineering
  • pharmaceuticals

Entry requirements:

  • 2 to 3 A levels, or equivalent, for a degree
  • a degree in any subject for a postgraduate course

Entry requirements:

Apprenticeship

The following apprenticeship may be relevant to this role:

  • level 4 Quality practitioner

This apprenticeship typically takes 14 months to complete.

You could work in any kind of industry or sector that has quality control processes.

Entry requirements:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

Work

You could work as a quality control assistant and move into quality assurance management by doing training on the job, for example through the Chartered Quality Institute .

DirectApplication

You could apply for jobs directly if you've got experience in quality control and management from other industries.

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Required Skills:

Digital skills : to be able to use a computer and the main software packages competently

Skills:
  • the ability to analyse quality or performance
  • to be thorough and pay attention to detail
  • analytical thinking skills
  • the ability to monitor your own performance and that of your colleagues
  • concentration skills
  • business management skills
  • leadership skills
  • the ability to use your judgement and make decisions
  • maths knowledge
  • the ability to use your initiative
  • knowledge of teaching and the ability to design courses
  • administration skills
  • thinking and reasoning skills
  • the ability to accept criticism and work well under pressure
  • knowledge of chemistry including the safe use and disposal of chemicals
  • excellent verbal communication skills
  • the ability to read English
  • active listening skills
  • knowledge of English language
  • the ability to work well with your hands
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What you'll do:

Quality assurance managers make sure a company's products and services meet and maintain set standards.

You day to day tasks will vary depending on the sector you work in. You could:

  • use quality assurance software to analyse and improve standards
  • review policies and plan how to improve quality management systems
  • inspect and test products and production processes
  • measure performance and recommend improvements
  • make sure policies and procedures meet national and international quality standards
  • assess the effectiveness of changes to processes or production
  • manage a team of quality control technicians
  • train staff

Location : You could work in a factory, in an office or visit sites.
Environment : Your working environment may be outdoors some of the time.
Uniform : You may need to wear smart business clothes.

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Salary:

Starter : £23,000
Experienced : £55,000

These figures are a guide

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Working hours:

37 - 39 hours a week

Working Pattern is between 8am and 6pm on shifts

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Career Path:

You could move into senior management or work as a freelance quality consultant.

Other options include careers in health and safety, project management and business analysis.

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