I am a
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Order picker

Order pickers find and check all the things on a customer's order and send them to be packed.

Average annual salary

£14,000 to £23,000

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Entry Requirements:

You can get into this job through an apprenticeship or by applying directly.

Entry requirements:

Entry requirements:

Apprenticeship

Depending on where you work, you could do a:

  • warehouse operative intermediate apprenticeship
  • express delivery sortation hub operative intermediate apprenticeship

Entry requirements:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

DirectApplication

You can apply directly to be an order picker.

You might need:

  • GCSEs in maths and English
  • computer skills to use online sales systems and stock control scanners
  • to do a short test at interview to check your practical skills
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Required Skills:

Digital skills : to be able to carry out basic tasks on a computer or hand-held device

Skills:
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • the ability to use your initiative
  • to be flexible and open to change
  • maths knowledge
  • knowledge of English language
  • excellent verbal communication skills
  • customer service skills
  • thinking and reasoning skills
  • the ability to read English
  • concentration skills
  • the ability to work well with your hands
  • the ability to think clearly using logic and reasoning
  • knowledge of computer operating systems, hardware and software
  • business management skills
  • administration skills
  • active listening skills
  • leadership skills
  • the ability to understand people’s reactions
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What you'll do:

Order pickers find and check all the things on a customer's order and send them to be packed.

In this role you could:

  • pick items to match the customer's order sheet
  • use voice-activated picking machines and hand scanners
  • check quality of items and put them in a trolley to be packed
  • choose suitable replacements where items have sold out
  • update customer records
  • pack items if you work in a small warehouse or help customers if you work in a store

Location : You could work in a warehouse or at a store.
Environment : Your working environment may be physically demanding and cold.

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Salary:

Starter : £14,000
Experienced : £23,000

These figures are a guide

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Working hours:

37 - 40 hours a week

Working Pattern is evenings / weekends on shifts

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Career Path:

With experience you could:

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