Door supervisor

Entry Requirements:

You can get into this job through:

• an apprenticeship
• a specialist training course

Entry requirements:

Entry requirements:

Apprenticeship

You can apply for a Professional Security Operative Level 2 Intermediate Apprenticeship to get into this role.

This takes a minimum of one year to complete.

Entry requirements:

OtherRoutes

To work as a door supervisor you will need a front line licence issued by the Security Industry Authority (SIA).

To apply for a front line licence you must have completed an SIA 'licence-linked' qualification . Currently this is the Level 2 Award for Working as a Door Supervisor in the Private Security Industry.

Before you take your licence-linked qualification you must also do an Emergency First Aid at Work or equivalent course.

Some training providers offer courses that combine the first aid and the level 2 door supervisor award. For others you may need evidence that you have completed the first aid course before you start your licence-linked training.

You can search for approved training providers  that offer training leading to licence-linked qualifications.

Required Skills:

Digital skills : to be able to carry out basic tasks on a computer or hand-held device

Skills:

• knowledge of public safety and security
• patience and the ability to remain calm in stressful situations
• customer service skills
• the ability to work well with others
• the ability to accept criticism and work well under pressure
• to be thorough and pay attention to detail
• excellent verbal communication skills
• concentration skills
• to be flexible and open to change
• thinking and reasoning skills
• leadership skills
• knowledge of English language
• active listening skills
• the ability to monitor your own performance and that of your colleagues
• the ability to read English
• knowledge of psychology
• the ability to think clearly using logic and reasoning
• excellent written communication skills
• knowledge of teaching and the ability to design courses
• physical fitness and endurance

What you'll do:

Door supervisors guard licensed premises like pubs, bars and nightclubs against damage, theft, unauthorised access or disorderly behaviour.

In your day-to-day duties you may:

• manage crowds and queues
• make sure people keep to the dress code
• check tickets
• patrol inside and outside the venue
• watch people's behaviour and deal with conflict
• physically intervene and escort people out of the venue, if necessary
• deal with emergencies
• co-operate with police, first aiders and management

Location : You could work in a pub or bar, at events, at a sports arena or at a music venue.
Environment : Your working environment may be crowded, noisy and outdoors in all weathers.
Uniform : You may need to wear a uniform.

Salary:

Starter : £17,000
Experienced : £28,000

These figures are a guide

Working hours:

33 - 35 hours variable

Working Pattern is evenings / weekends / bank holidays on shifts

Career Path:

With experience, you could progress to team leader or area supervisor.

As a door supervisor you can also work in non-licensed venues as a security guard, for example in an office building or shopping mall or on CCTV surveillance.

You could also go on to set up your own private security agency.