Domestic appliance service engineer

Entry Requirements:

You can get into this job through:

• a college course
• an apprenticeship
• applying directly

Entry requirements:

College

You could do a college course to get some of the skills needed for this job. Courses include:

• Level 2 Diploma in Electrical Installation
• Level 2 First Diploma in Engineering Technology
• Level 3 Extended Diploma in Electrical and Electronic Engineering
• T Level in Building Services Engineering for Construction

Entry requirements:

• 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
• 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
• 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level

Apprenticeship

You may be able to get into this job through an advanced apprenticeship for electrical, electronic product service and installation engineers.

Entry requirements:

• 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

DirectApplication

You can apply for jobs directly if you've got experience and qualifications in one of the following:

• electrics or electronics testing
• mechanical engineering
• plumbing or gas servicing
• heating installation or refrigeration

Further information

You can find out more about working in engineering repair and maintenance through Tomorrow's Engineers .

Required Skills:

Digital skills : to be able to carry out basic tasks on a computer or hand-held device

Skills:

• the ability to repair machines or systems
• customer service skills
• to be thorough and pay attention to detail
• problem-solving skills
• the ability to use your initiative
• the ability to work well with your hands
• the ability to accept criticism and work well under pressure
• the ability to analyse quality or performance
• the ability to sell products and services
• analytical thinking skills
• ambition and a desire to succeed
• the ability to work well with others
• the ability to use, repair and maintain machines and tools
• excellent verbal communication skills
• thinking and reasoning skills
• observation and recording skills
• practical skills for repairing and maintaining equipment
• physical skills like movement, coordination, dexterity and grace
• knowledge of English language
• concentration skills

What you'll do:

Domestic appliance service engineers install and repair household items like washing machines, TVs and fridges.

In your day-to-day duties, you could:

• install new appliances in commercial premises or customers' homes
• set up and check equipment connections to online networks
• find and fix equipment faults
• make sure appliances are working safely
• respond to call-outs for emergency repairs
• give quotes for insurance purposes
• arrange replacements when faulty equipment has to taken away for repair
• record work details, prepare invoices and handle payments

Location : You could work at a client's home or at a client's business.
Environment : Your working environment may be cramped and you'll travel often.

Salary:

Starter : £18,000
Experienced : £27,000

These figures are a guide

Working hours:

42 - 44 hours a week

Working Pattern is evenings / weekends as customers demand

Career Path:

You could move into management, regional services coordination, technical sales or training.

You could also set up your own installation and repair business.