Construction plant hire adviser

Entry Requirements:

You can get into this job through:

• an apprenticeship
• applying directly

Entry requirements:

Entry requirements:

Apprenticeship

You can do a hire controller intermediate apprenticeship.

Entry requirements:

• some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

DirectApplication

You could apply directly to work as a plant hire adviser.

Employers usually look for experience in construction, warehousing or retail. Strong customer service and administration skills will also be helpful.

You may find it useful to have GCSEs at grades 9 to 4 (A* to C), including English and maths.

Required Skills:

Digital skills : to be able to use a computer and the main software packages competently

Skills:

• customer service skills
• to enjoy working with other people
• to be thorough and pay attention to detail
• excellent verbal communication skills
• the ability to sell products and services
• maths knowledge
• administration skills
• active listening skills
• the ability to work well with others
• patience and the ability to remain calm in stressful situations
• the ability to accept criticism and work well under pressure
• knowledge of computer operating systems, hardware and software
• a desire to help people
• the ability to read English
• business management skills
• thinking and reasoning skills
• the ability to think clearly using logic and reasoning
• the ability to understand people’s reactions
• concentration skills
• the ability to work well with your hands

What you'll do:

Construction plant hire advisers rent out plant machinery, tools and equipment to builders and the public.

As a plant hire adviser, you may:

• take customer orders and give rental quotes
• show customers how to operate equipment safely
• advise customers on which equipment is best for their needs
• put orders together and organise deliveries
• take payments
• monitor stock levels
• arrange regular safety checks on equipment with mechanics
• keep hire records up to date
• answer customer questions face to face, over the phone or online

Location : You could work at a store, in a contact centre or on a construction site.
Environment : Your working environment may be outdoors some of the time.
Uniform : You may need to wear a uniform.

Salary:

Starter : £19,000
Experienced : £30,000

These figures are a guide

Working hours:

37 - 42 hours a week

Working Pattern is evenings / weekends / bank holidays

Career Path:

You could:

• become a store supervisor then depot manager
• move into equipment servicing or sales
• train as a construction plant mechanic