Communication support worker

Entry Requirements:

You can get into this job through:

• a university course
• a college course
• working towards this role
• training with a professional body

University

You can do a British Sign Language and deaf studies degree but it's not essential.

Entry requirements:

• 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English
• 2 to 3 A levels, or equivalent, for a degree

College

You can do a college qualification like:

• Level 3 Award In Signing and Receiving Skills in British Sign Language
• Level 3 Certificate in British Sign Language Studies
• Level 3 Certificate in Communication Support for Deaf Learners

You'll be expected to have a level 2 sign language qualification to get onto one of these courses.

You can do further qualifications at higher levels once you start work.

Entry requirements:

Entry requirements:

Work

You may be able to find a job as an assistant communication support worker and complete a qualification while working.

Volunteering

You might find it easier to get a job if you get experience working or volunteering with children who are deaf or have hearing problems.

OtherRoutes

You can do sign language training with Signature  or complete a certificate in Learning Support for Communication Support Workers.

Required Skills:

Digital skills : to be able to carry out basic tasks on a computer or hand-held device

Skills:

• sensitivity and understanding
• patience and the ability to remain calm in stressful situations
• to enjoy working with other people
• the ability to accept criticism and work well under pressure
• to be flexible and open to change
• excellent verbal communication skills
• knowledge of teaching and the ability to design courses
• knowledge of psychology
• knowledge of English language
• active listening skills
• the ability to create the best conditions for learning or teaching new things
• thinking and reasoning skills
• the ability to understand people’s reactions
• customer service skills
• the ability to think clearly using logic and reasoning
• the ability to teach pupils how to do something
• maths knowledge
• concentration skills
• knowledge of computer operating systems, hardware and software
• a good memory

What you'll do:

Communication support workers (CSWs) help deaf students in school.

In this role you could:

• work out what will help students learn
• help students communicate
• support learners by lipspeaking and taking notes
• interpret between spoken English and sign language
• support learners to become more independent
• provide training for other staff and students

Location : You could work at a school, at a special needs school, at a college or at a university.

Salary:

Starter : £18,000
Experienced : £24,000

These figures are a guide

Working hours:

37 - 39 hours term time

Working Pattern is between 8am and 6pm

Career Path:

With experience you could:

• manage a sensory impairment or disability service
• become a sign language interpreter
• become a disability adviser
• train to be a sign language teacher

You'll also find some opportunities to use sign language in theatre, television, multimedia production and courts of law. Signers are sometimes needed to interpret in interviews as well.