Social services manager

Entry Requirements:

You can get into this job through:

• a university course
• a college course
• an apprenticeship
• applying directly

University

You could do a degree or postgraduate qualification before applying for a management trainee place with a local authority. Most subjects are accepted, though you may have an advantage with a qualification in:

• social work
• mental health nursing
• public health policy
• health and social care

Entry requirements:

• 2 to 3 A levels, or equivalent, for a degree
• a degree in any subject for a postgraduate course

College

You could learn some of the skills you need for this job through a college course, like a Level 4 or 5 Diploma in Health and Social Care Management.

Entry requirements:

• 1 or 2 A levels, a level 3 diploma or relevant experience for a level 4 or level 5 course

Apprenticeship

You may be able to start on a higher apprenticeship for children, young people and families managers, or care leadership and management, then do further on-the-job training.

You could also do a social worker degree apprenticeship to get a trainee manager's position.

Entry requirements:

• 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

DirectApplication

You'll need several years' management experience and a relevant qualification like the Level 5 Diploma in Leadership in Health and Social Care to apply for job vacancies directly.

Employers will expect you to have a clear understanding of legislation, safety standards and social policy for your chosen field.

Required Skills:

Digital skills : to be able to use a computer and the main software packages competently

Skills:

• knowledge of psychology
• counselling skills including active listening and a non-judgemental approach
• sensitivity and understanding
• the ability to work well with others
• leadership skills
• the ability to accept criticism and work well under pressure
• business management skills
• customer service skills
• knowledge of English language
• the ability to work on your own
• excellent verbal communication skills
• active listening skills
• the ability to understand people’s reactions
• the ability to organise your time and workload
• the ability to motivate and manage staff
• the ability to monitor your own performance and that of your colleagues
• thinking and reasoning skills
• maths skills
• concentration skills
• a good memory

What you'll do:

Social services managers plan and co-ordinate the health, welfare and social care support provided by local authorities and charities.

In your day-to-day duties, you could:

• develop strategies and policies
• manage a team of senior staff
• plan staff and resource requirements
• manage finances and control budgets
• monitor and improve service provision
• manage changes to services and how they're provided
• analyse service data to identify areas for improvement and for reports
• work closely with other agencies
• support the professional development of your management team
• negotiate contracts and buy in services from outside providers

Location : You could work in the community or in an office.
Environment : Your working environment may be emotionally demanding.

Salary:

Starter : £35,000
Experienced : £65,000

These figures are a guide

Working hours:

38 - 40 hours a week

Working Pattern is between 8am and 6pm

Career Path:

With experience, you could specialise in a particular area, like mental health or children's services.

You could also become a head of service, chief executive, assistant director or director of social services.