I am a
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Restaurant manager

Restaurant managers organise the day-to-day running of their venue and make sure customers are happy with the food and service they receive.

Average annual salary

£18,000 to £28,000

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Entry Requirements:

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • a graduate training scheme

Entry requirements:

College

You could do a college course, which would teach you some of the skills you'll need in this job. Courses include:

  • Level 3 Diploma in Hospitality Supervision and Leadership
  • Level 4 Diploma in Hospitality Leadership

Entry requirements:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
  • 1 or 2 A levels, a level 3 diploma or relevant experience for a level 4 or level 5 course

Apprenticeship

You could work towards this role by doing a hospitality supervisor advanced apprenticeship and continue with further training on the job.

You could also take a hospitality manager higher apprenticeship, if you've got supervisory experience in restaurant work.

Entry requirements:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

Work

You could move up to a management position after working as part of the restaurant staff, for example head waiter or kitchen manager.

With experience and qualifications you could take on more management responsibilities.

OtherRoutes

You could apply for a place on a graduate training scheme. Many large restaurants and fast food chains run schemes that can lead to management jobs.

You'll usually need a university qualification to get a place. For example, a degree in hospitality management is useful but many employers will accept other subjects.

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Required Skills:

Digital skills : to be able to use a computer and the main software packages competently

Skills:
  • customer service skills
  • leadership skills
  • the ability to motivate and manage staff
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • business management skills
  • patience and the ability to remain calm in stressful situations
  • knowledge of food production methods
  • sensitivity and understanding
  • knowledge of teaching and the ability to design courses
  • excellent verbal communication skills
  • maths knowledge
  • thinking and reasoning skills
  • the ability to monitor your own performance and that of your colleagues
  • knowledge of manufacturing production and processes
  • a desire to help people
  • the ability to think clearly using logic and reasoning
  • the ability to understand people’s reactions
  • concentration skills
  • the ability to work well with your hands
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What you'll do:

Restaurant managers organise the day-to-day running of their venue and make sure customers are happy with the food and service they receive.

As a restaurant manager, you could:

  • plan menus with your chefs
  • organise shifts and rotas for kitchen and waiting staff
  • manage stock control and budgets
  • work closely with food and drink suppliers
  • make sure the restaurant follows licensing, food hygiene, and health and safety rules
  • recruit new staff and help to train them
  • work on plans for large events like weddings or birthdays
  • deal with customer complaints

Location : You could work at a restaurant.
Environment : Your working environment may be physically demanding.
Uniform : You may need to wear a uniform.

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Salary:

Starter : £18,000
Experienced : £28,000

These figures are a guide

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Working hours:

42 - 44 hours a week

Working Pattern is evenings / weekends / bank holidays on split shifts

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Career Path:

With experience, you could become a regional manager with a restaurant or hotel chain.

You could also move into catering for large events or set up your own independent restaurant business.

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