I am a
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Postperson

A postperson collects, sorts and delivers letters and packages to homes and businesses.

Average annual salary

£16,000 to £25,000

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Entry Requirements:

You can get into this job through:

  • an apprenticeship
  • working towards this role
  • applying directly

Entry requirements:

Entry requirements:

Apprenticeship

You could do an express delivery operative intermediate apprenticeship, if you want to work as a postperson with driving and collections duties.

Entry requirements:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

Work

Royal Mail often recruit temporary staff . This can be a useful way for you to get some experience and apply for permanent jobs as they come up.

DirectApplication

You can apply directly for delivery work. You don't need any specific qualifications. You'll need to apply online .

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Required Skills:

Digital skills : to be able to carry out basic tasks on a computer or hand-held device

Skills:
  • customer service skills
  • to be thorough and pay attention to detail
  • the ability to work on your own
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • the ability to work well with others
  • excellent verbal communication skills
  • knowledge of English language
  • knowledge of public safety and security
  • the ability to sell products and services
  • thinking and reasoning skills
  • active listening skills
  • the ability to work well with your hands
  • physical skills like movement, coordination, dexterity and grace
  • the ability to think clearly using logic and reasoning
  • the ability to understand people’s reactions
  • knowledge of transport methods, costs and benefits
  • concentration skills
  • the ability to read English
  • leadership skills
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What you'll do:

A postperson collects, sorts and delivers letters and packages to homes and businesses.

As part of your day-to-day duties, you may:

  • sort the mail for your route, by hand or using machinery
  • load and unload delivery vans
  • walk for up to 6 hours a day to deliver mail
  • use a hand-held computer device to get customer signatures
  • pick up mail from post boxes, post offices and businesses
  • deal with wrongly addressed or returned mail
  • move mail to and from processing centres, delivery offices, railway stations and airports

Location : You could work from a vehicle or on the road.
Environment : Your working environment may be physically active and outdoors in all weathers.
Uniform : You may need to wear a uniform.

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Salary:

Starter : £16,000
Experienced : £25,000

These figures are a guide

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Working hours:

30 - 43 hours a week

Working Pattern is early mornings

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Career Path:

With experience, you could be promoted to higher grades like supervisor and manager. You could move into parcel deliveries, courier jobs or customer care and administration.

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